Raw Collective Media (“Raw Collective Media,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:

visit rawcollectivemedia.com (the “Site”),

contact us, book a call, or otherwise interact with us, and/or

use or are present on a website that uses our lead generation and visitor identification services (the “Services”).

1) What we do

We provide lead generation services designed to help businesses capture and follow up with leads, including identifying and routing lead information to a client’s CRM. Information collected through our lead generation tools is used for lead generation purposes and delivered directly to our clients’ CRM systems. We do not sell visitor data.

2) Personal information we collect

Depending on how you interact with us, we may collect:

A. Information you provide directly

Name, email address, phone number

Company name, job title

Any information you submit through forms, booking tools, chat, email, or calls

B. Information collected automatically on the Site

Device and browser information (IP address, device identifiers, browser type, operating system)

Usage data (pages viewed, links clicked, time spent, referring/exit pages)

Approximate location (derived from IP)

Cookies and similar tracking technologies (see “Cookies” below)

C. Information collected through our Services (visitor identification / lead capture)
When a business uses our Services on its website, our tools may collect technical and usage data such as:

IP address, device identifiers, cookie IDs, and browsing events on that website (pages visited, time stamps, referrer URLs)

In some cases, we may help our clients associate that activity with contact details (for example, name, email, phone, company, and other business/contact attributes) where permitted by law and based on available data sources and settings enabled by the client.

Important: If you are visiting a client’s website that uses our Services, that client’s privacy policy also applies. The client is typically the party deciding how your information is used for their marketing and sales follow-up.

3) How we use personal information

We use personal information to:

Provide, operate, and improve the Site and Services

Route leads and activity data to our clients’ CRM systems and related tools (for lead follow-up)

Respond to inquiries and provide support

Schedule and manage calls/meetings, and communicate with you

Analyze performance, troubleshoot issues, and secure our systems

Comply with legal obligations and enforce agreements

4) Legal bases / consent (where applicable)

Where required by law, we rely on consent for certain data collection and marketing activities (for example, certain cookies or visitor identification features). In other cases, we rely on legitimate business interests (such as operating our Site, preventing fraud, and delivering requested Services) or contractual necessity (to provide Services to our clients).

5) How we share personal information

We may share personal information with:

A. Our clients
If you visit a website using our Services, information collected through that website may be delivered directly to that client’s CRM systems for lead generation and follow-up.

B. Service providers
We use third parties to help us operate (e.g., website hosting, analytics, scheduling/booking, CRM, customer support, marketing and ad measurement tools). These providers may process personal information only to perform services for us and under contractual protections.

C. Legal and safety
We may disclose information if required by law or if we believe disclosure is necessary to:

comply with legal process,

protect rights and safety,

prevent fraud or security issues.

D. Business transfers
If we’re involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

We do not sell personal information.

6) Cookies and tracking technologies (including Meta Pixel)

We use cookies, pixels, and similar technologies to:

keep the Site functioning properly,

understand usage and improve performance,

measure marketing effectiveness,

support lead capture functionality.

Meta Pixel: We use the Meta Pixel (provided by Meta Platforms, Inc.) to understand and measure actions visitors take on our Site (for example, page views or form submissions) and to help deliver and measure ads. Meta may use cookies or similar technologies to collect or receive information from our Site and elsewhere on the internet and use that information to provide measurement services and targeted advertising.

Your choices: You can control cookies through your browser settings and, where available, through cookie banners/preferences. You can also adjust ad preferences in your Meta/Facebook/Instagram account settings. Blocking some cookies may impact Site functionality.

7) Data retention

We retain personal information only as long as necessary for the purposes described in this policy, including to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods can vary depending on the type of data and the context in which it was collected (e.g., Site inquiries vs. client lead delivery).

8) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) International data transfers

Your information may be processed in countries other than where you live, including where we or our service providers operate. Those jurisdictions may have different data protection laws.

10) Your privacy rights

Depending on your location, you may have rights to:

request access to personal information we hold about you,

request correction of inaccurate information,

request deletion (where applicable),

object to or restrict certain processing,

withdraw consent (where processing is based on consent).

To exercise these rights, contact us using the details below.

If you visited a client website using our Services: the client is often the best first point of contact for requests related to that client’s marketing and CRM follow-up, since they control that processing.

11) Marketing communications

If you receive marketing emails from us, you can opt out at any time by using the unsubscribe link (if provided) or contacting us. Even if you opt out, we may still send non-marketing messages (e.g., about an ongoing business relationship).

12) Children’s privacy

Our Site and Services are not intended for children under the age of 13 (or the minimum age required by law in your jurisdiction). We do not knowingly collect personal information from children.

13) Third-party links

Our Site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before providing information.

14) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

15) Contact us

If you have questions about this Privacy Policy or our privacy practices, contact: [email protected]

16) Mobile info sharing

Mobile information will not be shared with third parties for marketing purposes.

17) SMS opt-in

By opting in, you consent to receive SMS messages from us.